Text postWednesday, 4 NovemberText-led
The new wing came in on budget. The EHR did not.Founder, Hearthchart
A hospital CFO once told me the new wing came in on budget. The EHR did not.
EHR projects overrun for boring reasons: open-ended scope, outside consultants, and plans without dates.
So we do the opposite. One fixed quote, in writing. A dated 90-day plan. Our own team in the building.
If you have lived through a rollout, what went over: the budget, the timeline, or both?
Why this post: Story: the new wing vs the EHR.
Measure: Comments, profile views, inbound messages, demo mentions.
When: 8:00 am local time.
Text postWednesday, 11 NovemberText-led
One fixed price, in writing.Changes need your approval before any work starts.
Why we quote one fixed price.
Open-ended quotes are easier to sell. They are harder to live with. Every change order is a conversation your CFO did not plan for.
So we put the full price in writing, with the plan and the dates. If scope changes, we tell you before any work starts.
It costs us discipline. It saves you surprises.
What would you want written down before signing an EHR contract?
Why this post: Opinion: why fixed pricing.
Measure: Comments, profile views, inbound messages, demo mentions.
When: 8:00 am local time.
Text postWednesday, 18 NovemberText-led
Charting belongs inside the flow of care.Not twenty minutes after the shift.
A charge nurse once told me the hardest part of her shift is not the patients.
It is the twenty minutes of charting after the shift ends.
That sentence shaped how we build. Charting belongs inside the flow of care, not after it.
Nurse leaders: where does your team lose the most time to documentation?
Why this post: Story: nurse workload.
Measure: Comments, profile views, inbound messages, demo mentions.
When: 8:00 am local time.